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Bubby
09-18-2006, 07:05 AM
Hi guys,
first of all, thanx for a nice forum :)

Well here goes:
I started PE 4 days ago (today is my first day off) and I just want to ask you guys if what I'm doing is fine etc:

I start by warming up for arround 3 minutes with a hot toweel - halfway through i add more hot water to the toweel so it stays warm.

I start by jelqing:
I do 50-60 Jelqs wich take me aprox 10 minutes to complete - i hope i'm doing them right, I remember to have read somewhere that if you can feel your head becomes hard and you feel like a "push inside it" with every jelq you do than you are doing them right? Is that the way it is?

After that i do stretches:
3 Long Shlongs with 5 directions - 20 sec in each direction and around 10 sec break with massaging and slapping my little guy agains my hand.

2 Long Shlong helis with 10 secs front pull, 10 secs up pull and 10 secs to get all arround. One of them with movement with the clock and one against.

And than instead of warming down i'll take a hot shower :)

I also do 4x50 PC flexes during each day - and i hold the flexes for arround 1-2 sec, and plan to add an extra sec to that every week.

I plan to use this rutine for 2 weeks and than increase the number of reps i make for arround 1 month before completely changing some of the routines, what do you think about that?
I plan (and do) work with a 3 work, 1 break, 2 work, and 1 break days, it should be fine shouldn't it?

I felt a slight sourness in my little friends head yesterday in the evening (i did the exercises arround 2 pm) but it wasn't much pain or anything, and today is my day off and it has already disaperead, so i guess thats fine?

I hope you guys are willing to give me a couple of answers - and happe PE'ing to all of you :)

Bubby
09-18-2006, 07:20 AM
Oh by the way - I'm on PSP, also been that for 4 days now, and i take one arround 1 hour before my PE, ususally on an empty stomach.
But i must say i actually do not feel a thing from them when i take them - do they need more time to get into my system? Cause i've read through some post saying that you guys get more frequent erections etc - but i really must say that i don't - any suggestions on this matter?

Dazzlingdaz3
09-18-2006, 05:34 PM
Hi Bubby,
Welcome to the forum mate :)

Your routine and workout days looks fine and it seems that you have a good handle on your progression sequence. What you describe feeling from the jelq is correct and the slight soreness is the feeling of being "worked". Dont forget, pain is bad!!

The PSP will affect people differently, some have outstanding effects (as I did) and others dont feel the effects at all, thats not to say that they are not working and regardless, they will definitely compliment your manual exercising routine ;)

Good luck and keep us posted

Cheers
Dazz

jade_permenda
09-19-2006, 05:56 AM
hi, and welcome to the forum!:)

You seem to have done all the preliminary work- found a good beginners routine, know how often/ how long to be doing your exercises for, and have done your research- Thanks!!

Just wanted to welcome you, and to add to Dazzling Dazs reply, that you are in the right place for any advice or help you need, and Lativio Customer Support are here for any questions about our products, or for more advice if you want it!

Good luck with your progress, and happy PEing!:)

Bubby
09-19-2006, 06:25 AM
Thanx for your replies guys :) Just another question, i was trying to do this sit down stretch routine - but can't quite get it working - maybe i'm to small or my ass is to big :sm25
Well when i try it its just like i'm sitting on my balls and dick and actually don't feel a stretch or anything at all - what should i feel? Need some help here :)

Bubby
10-11-2006, 04:26 AM
Hi guys, been doing PE for a month now, but until now i havn't got any results... Of course I'll continue and hope for the best, but i'll just like some help for my routine - any suggestions or should i continue with this for the next month?

I do the following:

Warm up

50 normal Jelqs
100-150 Jelqs where i never let go of the grip of my dick, basicly i grab the base again with my other hand before letting go of the top of my dick.
4-5 Long Schlongs with 5 directions - 20 seconds each but 25 seconds to the right - cause my dick is a bit to the left side so i thought maybe that could help :)
4-5 Long Schlong Helis with 10 seconds front, 10 seconds up and 10 seconds around, going. Changing between clockwise and counterclockwise.

3-5 Reps of an exercise i read on the forum once, but can't remember the name of, I take my dick 70% erect, grab the base and than close the next finger and the next etc forcing the blood into the head, and pressing pretty hard so that the head swallows a lot.

Warm down.

I'm using 3 days on, 1 of, 2 days on 1 of.

I have not missed an exercise day yet, and i also took the PSP every day...

Sure i will have to be patient, no daubt in that, but still I'm asking for a little help here guys :)

Bubby
10-11-2006, 04:27 AM
Btw forgot, my measurements:

NBEL: 13 cm
EG: 11 cm

Dazzlingdaz3
10-11-2006, 07:05 PM
Hi Bubby,

Your routine looks fine to me mate and the exercise you describe is the caterpillar or "Uli" if i remember correctly.
The only thing you havnt mentioned is the PC flexes.
I guess patience is a virtue at this stage mate and recommend that you follow the progression sequences as outlined on PH.

Keep plugging away, I'm sure the gains will come ;)

Cheers
Dazz

Bubby
10-12-2006, 01:32 AM
Hi dazz,
regarding the flexes i do arround 200 during a day whenever i think of it i'll start to make some...

I'm not completely following the PH way, but as you say, and which i also hope for myself, my routine looks fine...

I feel that when i'm done doing my routine my dick is worked through, and it also is expanded alot - but well, it doesn't stay yet, hehe...

I'll continue - it MUST be possible to grow my dick from the size of a little devil to a BIG SATAN :sm40 hehe...

I'll let you know how it goes - i think i'll stick with the routine i described for arround 3 weeks before i start raising the time or changing some exercises...

If anyone else has constructive critics - please shoot :)

Regards

Jethroll
10-12-2006, 06:44 AM
I think I would add the power stretch and get rid of either the long schlong or the heli. Probably one or two sets of PS at about 15-25 seconds each direction. Your stretching the hell out your dick right out of the gate and someitmes that's not so good. Also you've already started intermediate excercises, I've been peing for around a year and still seeing some gains from the newb program, though I did start clamping, with some clamp excercises after 6 or 7 months. I also think you should start gradually increasing jelq time (reps) if possible.

Bubby
10-12-2006, 09:24 AM
Hi again...
So i could try doing 2 sets of powerstretches and also continue my Heli's...
Regarding the jelq, how many reps should i try to achieve? Cause i think 150-200 already are a damn lot, hehe...

Jethroll
10-12-2006, 03:40 PM
my bad, 150-200 it's actually a pretty good amount, i didn't do the math right that early in the morning, one thing I do change up my jelq quickness ie 3 seconds jelqs or 10 second jelqs. Also experimenting with your hardness level might be a good thing to do.

Bubby
11-06-2006, 01:14 PM
So here i am again, almost 1 month later... And still... NO gains :(

I am currently doing:

Warm up
150 Slow Jelqs without letting go of the dick (using one hand after the other right away) ins sessions of 30 Jelqs each time at arround 75% erection
Power Stretch - 2 sessions of 5 directions, 25 s each direction. 1. session with 5 secs pull, 15 secs 1 sec flex of PC and another 5 secs pull, 2. session 5 secs pull, 15 sec long contraction/flex or whatever it is called of the PC and another 5 secs pull.
Long Shlong Heli 5 sets, 10 s front pull, 10 s up, 20 sec to go arround, changing direction in each set.
3 Sets of the exercise i described earlier i do not know the name of, dazzle called it urli or something :)
2 Sets of another exercise i do not know the name of :) I tense my PC for 2 secs really hard when fully erect, grap firm arround the base, make a little hole between my thumb and finger and slowly force the blood from the head back into the shaft, when i am all the way down over the head i hold the position for arround 15 secs.

I missed exercising only 2 times during the last 4 weeks (once i was to drunk :eek: and once i felt like me dick was VERY tired, i almost couldn't get it up, so i gave him another day of rest.)

This is really a cry out for helt and support people! :( Cause i really need to see some gains soon...

Dazzlingdaz3
11-06-2006, 03:37 PM
Hi Bubby,
We hear you mate, unfortunately we cannot make the gains happen for you. Hang in there mate, with the work you are doing they will have to come soon. You are at your 2 month mark and I would definitelty be surprised to hear that you have seen no gains over the next 4 weeks !!

Chin up mate !! ;)

Cheers
Dazz

Bubby
11-06-2006, 03:40 PM
I will continue :)
Do you have any suggestions to my routine or shall i just stick with it? :)

Dazzlingdaz3
11-06-2006, 03:46 PM
The fact that you can feel your dick is plumped and worked suggests that you do not need to change your routine at this stage, although you might like to look at including squeezes into your routine now and see how you like them ;)

Cheers
Dazz

Bubby
11-06-2006, 03:58 PM
OK, i will read up on those squeezes and else stick with my routine for now :) I really hope i get it working, i do not want to be one of the unlucky few :(

Bubby
11-17-2006, 07:09 AM
Hi guys, need some serious help here :)
I'm still with the same routine, but i just got a new job and am about to move, so until i'm settled down etc i need some help for a new, effective but short routine :) I guess i can press in 15-20 minutes a day for PE, but the routine i got noww is way to long, takes me arround 45 minutes to complete, and i simply do not have the time for it - and yes, i do need to sleep sometimes :)

So any help from you guys would be very much apriciated, cause i do not want to stop for the next to month and start up from scratch again afterwards...

Dazzlingdaz3
11-17-2006, 07:46 PM
Hi mate,
You could try my current routine:

Hot rice sock warmup – 5 mins
Long Schlong – 1 rep in each of the 5 directions x 30 second hold. This is done with both hands exerting maximum consistent force over the 30 second duration.
Long Schlong Heli – 1 rep in each direction with 15 second revolution, again, using maximum 2 hand consistent force.
Squeezes – 10 x 15second applying maximum squeezing pressure with both hands.
Hot rice sock to warm down – 5 mins

By the end of this routine, my hand strength is worn out for a little while and the whole routine can be done in less than 20 minutes

PC flexes throughout the day, generally done in 2 – 4 , 50 rep blocks.

Cheers
Dazz

Bubby
11-18-2006, 08:26 AM
Thx for your reply Dazz, so the squeezes replace the Jelq totally? :)

Dazzlingdaz3
11-19-2006, 06:35 AM
Thx for your reply Dazz, so the squeezes replace the Jelq totally? :)


Definitely :)

Cheers
Dazz

turtle
11-19-2006, 04:02 PM
Bubby
Just a thought, you might want to do 100 reps of jelqs as sort of a warmup before you jump into the squeezes. Not really necessary, but it might help in getting used to the new exercise.
turtle

Bubby
11-20-2006, 02:55 AM
Hi guys, i just tried the new routine yesterday. It took me arround 25 minutes to make it, and i didn't jelq first. I squeezed wrong one of the times, i got some skin between my fingers so it was bruiced a bit, nothing that hurts, just a little blue spot, but i simply felt i was doing it wrong that time so i stopped right away and remade the grip. I felt the squeeze is a good exercise so i think i will stick to it. The enntire routine seems fine i just need to speed it up a bit more :)
I REALLY hope i start to achieve gains soon cause so far nothing has happened. When i have done my routine my little fellow seems bigger etc, but after i warmed down its back to normal size right away, and yeah, nothing happens with the size :(

Bubby
12-07-2006, 03:28 PM
Well I've been on PE 3 months now... Still no gains, still 13cm length and 11 cm girth :(
It's starting to get kind of har dto stay motivated...
Currently i am using the short routine dazz gave me, cause i'm in the middle of moving :)

Any good suggestions guys? :( I really need to see at least some slight results soon in order to keep motivated to keep on PE'ing...

BTW, i hope it does not end up with this, but what about the money-back-guarantee now the PSP is sold by another company than lativio?

Bubby
12-07-2006, 03:30 PM
Hi customer service, please check my post at http://www.mens-network.com/forum/showthread.php?p=75155
both regarding suggestions to make progress and regarding the question regarding a possible refund (i do not hope it ends up with that) :)

Dazzlingdaz3
12-07-2006, 04:13 PM
Hi Bubby,
It is unfrtunate that you have not seen any erect gains to date. I am quite surprised that this is the case, not even 1/8" gain?

How about flaccid appearance? has that consistently appeared bigger to you? What about increased vascularity? These are signs for sure, that the exercises are working.

I dont know what to tell you mate, if you are convinced that you are doing everything correctly, by the book and with correct levels of intensity, then I can only assume that you are a hard gainer.

Mind you, you have nothing to lose, so why not give it another month to see what happens?

Cheers
Dazz

Bubby
12-07-2006, 04:23 PM
No erect gains at all :(
Flaccid it sometimes seems a bit bigger i think, but that is quite rare...

Of course i have nothing to loose, and will try and keep up my level of interest for the exercises. I definately think i do the exercises right and the level of intensity... Well - my little fellow feels a bit tired and worked with whenever i am done with the exercises - so i guess its the right level?

Dazzlingdaz3
12-07-2006, 04:35 PM
I do sometimes wonder at the intensity levels some guys use, depending on pain thresholds etc and I worry that a lot of guys that are saying they dont see gains are treating their dick with kid gloves too much.

A good stretch is where you try to pull your dick off your body and stop short at the pain point. Some discomfort may be apparent and that is ok, but never pain. You should feel a burn, or stretching at the base of the penis in the ligs.

LIke I said, you may be a hard gainer, or you may need to lift your intensity levels, only you can know that answr ;)

Cheers
Dazz

Bubby
12-07-2006, 04:49 PM
Hmmm i think i will have a hard time pulling even harder, cause i simply can't even if i use both hands... But i do not feel any pain, burning or nothing, i just can feel it slightly that i am pulling it at the root...

Dazzlingdaz3
12-07-2006, 05:35 PM
Hmmmmmmm,

Obviously, personal strength plays a major part in the enlargement process and if you are unable to exert a reasonable amount of force, then this will impact on the ability to gain. I know for a fact, that the force I am able to apply to myself can take me to the pain threshold. I also know that I stretch until I feel discomfort / burning of the ligs. I also know that sometimes, I can feel the ache in my ligs into the next day after a good stretch session.

Perhaps, if you are unable to exert the required force, hanging might be worth considering?

Cheers
Dazz

dom_permenda
12-07-2006, 08:47 PM
Hello Bubby

If you brought ProSolution pills prior to November 15th then Lativio will continue to keep supporting you and giving you advise.

We will also honour any guarantee on our herbal products sold prior to November 15th.

Dom

Bubby
12-08-2006, 03:05 AM
Hi, i bought it before :) So take this as a cry for help and try to look at my post :)

Bubby
12-08-2006, 03:07 AM
Hi dazz, i'm a "big" guy of almost 2m and have no problem with personal strength, but no matter how hard i pull my champ down there it does not feal uncomfortable... And my hands start to be in pain after e.g. 3 really hard direction pulls in a heli...

Paul_Permenda
12-08-2006, 03:09 AM
How often are you doing your routine Bubby?

Bubby
12-08-2006, 03:31 AM
3 days on 1 off 2 days on 1 off... :)

emma_permenda
12-08-2006, 04:17 AM
Hi Bubby,

I have read your posts, and it appears you were struggling to feel any noticeable discomfort or "pull" when stretching?

Is this correct?

As Dazz says this is usually an indication that the exercises are being performed correctly and the blood is being engorged into the penis shaft.

I apologise if I have missed some info somewhere down the line, but to advise you on your eligibility of obtaining a refund, I will have to have some more information:


Did you use the Routine outlined by Dazz in the above post?
How long did you use this Routine for?
How long in total have you been using PSP and manual PE?
What is your order number (you may PM this to me for privacy)


Thanks :o

Bubby
12-08-2006, 04:41 AM
Hi again, first of all - i do not want a refund - not yet at least... I still want to give this system a chance...
I have been PE'ing for a little over 3 months now. You can follow the different routines i have used in my post, and right now i am doing the 5 mins warm up, 1 round of long shlong in every direction for 30 secs, 1 long shlong heli 15 secs (1 in each direction), 10 squeezes of 15 secs each and than another 5 min warm down...

And well, i do not feel any discomfort evenso i pull as hard as i can... Doing the squeezes a bit of discomfort comes up though... :) I guess i will paste my ordernumber to you later if i want to get a refund, but as said, i would LOVE to avoid that and start seeing results instead...

emma_permenda
12-09-2006, 03:18 AM
I would advise that you diversify your routine again. After three months on the program I would like to see more advanced exercises incorporated into your program.

I understand that you are concerned, however, the routine that Dazz provided in the thread detailed in your first post, was designed whilst you were in limbo, so to speak. You should now be doing a well structured routine that should last about 25-30 minutes and includes:

Long Schlong Helis
PowerStretch
Jelq/Jelg and Hold
Uli
Horizontal Movement

PC Flexes

If you are not yet a member of PenisHealth, you should read the tutorials in the Advanced Exercises Forum:

http://www.mens-network.com/forum/forumdisplay.php?f=42

Let us know how you go :o

Bubby
12-11-2006, 05:03 AM
Well i have done most of those things doing the last couple of month, but because of the fact that i am started at a new job etc i have not have the time for such a long routine at the moment, but i definately do not want to stop. So right now i'm am using the one of my last post, but i will try to upgrade my stretches to power-stretches and try and implement uli or horizontal movement. One question though - why should i continue jelquing when i use sqeezes?

Dazzlingdaz3
12-11-2006, 05:31 PM
Hi Bubby,
I have taken the liberty of merging all your threads into this one to provide continuity to your situation.

As Emma explained, The basic routine I suggested was only aimed at the period of time you could not squeeze in a reasonable routine, not to last indefinitely.

There is no reason that the squeezes cannot replace the jelqs totally, if you so desire, but you will need to lift yourself back to decent routine time, perhaps more reps of stretches will get those ligs aching? You say that you have tried all th advanced exercises yet this is your 3rd month? How can you possibly know what will or wont work without a structured routine?

My advice now......... Check out and try ALL the advanced stretch exercises. Anything that makes your dick feel "worked" more than the others, stick with that ......

I suspect that your problem may be that you do not have "tight" ligaments, which is where the "fast gains" generally come from. If that is the case, you are relying solely on stretching your tunica and I have to advise you that this is a much longer and tougher process that requires more time and effort to realise much slower gains.

Cheers
Dazz

Bubby
12-12-2006, 03:52 AM
Hi dazz,
i think you misunderstood me, i have not tried ALL the advanced exercises that are around, but most of the following which emma suggested:
Long Schlong Helis
PowerStretch
Jelq/Jelg and Hold
Uli
Horizontal Movement
PC Flexes

I will try and read through the advanced stretching exercises i can find and try them.

In the meen time i have tried to do some powerstretches for a couple of days where i as you said directly: try to pull my dick completely off my body. If i do that and move back my butt while doing it i can feel some reaction at the base of my little buddie...
Now, while writing this it is almost 24 hours ago i had my last "pull" and i can still feel something at the side (base) of my dick. I can't quite describe the feeling, it doesn't hurut, but it sometimes is a bit unpleasent - is that how it should be or what? Cause maybe i am on the right way than....
But MAN pulling my buddie so hard really makes it hard to not having pain in my dickhead while pulling, any good suggestions on that?
I'm gonna make this fellow grow, even if its the last thing i'll ever do :sm36

Dazzlingdaz3
12-12-2006, 06:07 PM
Hey Bubby,
Sounds like the Power Stretch may be the way to go for you, Yes, the glans is gonna get sore. You might like to see if you can make a "Captain's Wench" and then look at "Hanging" as an easier? way to get some length gains.

There are 2 threads in the user product reviews forum, both titled as above, check them out mate ;)

Cheers
Dazz

Bubby
12-13-2006, 05:14 PM
Hi,
might be that the PS is the one for me, even so i did it before, but now i really give it as hard a pull as my glans can manage :)
Regarding the hanging/captn thing, i do not think that is a way of going for me, in my head it just doesn't seem as a right thing to try, so i think i will stay away from it :)

I was thinking about something... Would it be a good idea with small pulls during thhe day also? Or should i just stick with my one daily session and thats it?

I mean, i could easily do a couple of helis every time i'm in the shower eg...

Dazzlingdaz3
12-13-2006, 07:00 PM
Hi Bubby,

Spasmodic stretching throughout the day can be very beneficial.They are often referred to as "Toilet stretches" ie: everytime you visit the john, get some quick stretches in. Warm up is not as mandatory for theses as you will not be stretchig for the longe periods applicable to a proper workout or with as much intensity. Anytime you have some privacy, a few quick stretches and tugs is a great idea ;)

Cheers
Dazz

Bubby
12-22-2006, 12:32 PM
Ok,
now i have been a good routine again for more than 1 week:

2 minutes rice sok
2 Sessions of Power-Stretch in all 5 directions, each pull 30 secs.
15 15-20 sec squeezes
3 Rounds of Helis with 20 secs...
2 minutes rice sok

The above pulls are as intense as i can make them :) Pulling super hard...

Also i am experimenting with a tuna twist i think its called, but i don't think i got it quite right yet, so i haven't implemented it in my routine...

Arround 200 pc flexes during the day

And some quick pulls whenever i got a private moment :)

What do you think about it?

Dazzlingdaz3
12-22-2006, 05:13 PM
Hi bubby,

That sounds like a great routine mate! Keep that up for the next 2 - 3 weeks, 3 days on - 1 off - 2 on - 1 off .

I am sure that you are going to have to start seeing gains soon mate ;)

Cheers
Dazz

Bubby
01-09-2007, 06:19 PM
Hi guys,

i guess that's it, i give up... I have been on this program for 4 months now without any results...

The last 3 weeks i have worked my dick very intense with the earlier mentioned routine, and i have every day been able to feel how hard i worked it, because i almost constantly felt a little discomfort at the base of my penis - but there is absolutely no noticeable change - not even i flaccid state :(

So unless you guys or CS have any good ideas i think i would like to claim for a refund, so if you please could get in contact with me regarding how this is going to work since Lativio is not the reseller of PSP anymore?

I actually really hope this system would work for me, especially because it is not just a magic bean solution, but unfortunately there is no go...

Kindes regards...

Dazzlingdaz3
01-09-2007, 07:15 PM
Sorry to hear that the program has not been rewarding for you mate. I guess you fall into a very tiny minority of guys that PE simply doesnt work for. Mind you, you could be only another month away from gains?? I guess we will never know, but I understand your decision to give it away.

I will leave it to the Lativio guys to direct you on how to claim the refund.

Cheers
Dazz

Bubby
01-10-2007, 12:55 AM
I want too say thankyou for your understanding dazz, and at the sametime thank you and the other members of this board for the support and guidance i have been given. It was nice to have a place to come to and seek guidancce, evenso the program did not work for me, and things did not turn out as expected... :(

aimingforthetop
01-10-2007, 04:51 AM
well sorry to see you give up, i my self have been a lazy bastard, i have had gains but got to much things to do to keep up the program. well im sorry to hear that you don't got any gains but i must say that i though so in the beginning, but after i checked my old testimonials, i found out that i had gains, but since i look at it everyday, its hard to see the difference. well i really can't see what is wrong with your exercise, but it might have something to do with your diet aswell. i don't know what you eat, but if your 2meters high you should be eating more than most and have ATLEAST 5 meals a day, and drink ALOT of water, and water is the most important, the thing with PE is that you have some blood cellars that need to be under pressure so they growth, and there is different ways to do that, if you ask me, doing the PC flex'es most of the day gives you a blood flow down there so you will have a semi hard on most of the day, and that keeps the bloodflow high, also important to drink a lot of water, since it also makes it hang more (dunno why) and when your doing your exercises you are really pushing the edge, and so the average bloodflow you got will maintain the gains you have gotten from the exercises, this is the way i see it, by using the ROP (ring of power) which is a ring that gives you a little bit of electricity in your penis the whole day (not discomfortable) but it keeps the bloodflow high, which is basicly the same as doing the PC exercises. but this costs money however.
so all in all, if you really want this hang on, if you use the PSP then stop for sometime with the pills and stay on track with your exercises, then when you start to see gains use the pills and you get massive gains. trust me this is not some hokus pokus thing, i allways tell people to look at the african tribal, where the girls where those rings around their necks so the neck gets long,,,,,,,,, don't tell me you can ingrease the length of your neck and not your penis, thats just stupid

jade_permenda
01-10-2007, 07:11 AM
I'm really sorry to hear that you haven't seen any results yet Bubby, I know that you've been very patient with the program.

In reading through your thread here, it seems to me that it has only been in the last month that you have been having a "worked" feeling after your routine, so it may be that as hard as you have been trying, you haven't been using enough intensity with your stretches until then.:o

In addition, you have had a period where you were using the temporary routine as advised by Dazzling Daz for longer than it was intended to be used. This might also have something to do with your lack of results so far.

Please don't think that I am trying to come up with excuses, or that I am trying to place any blame, I am merely suggesting some reasons there MAY be for your lack of results so far.

With regards to your request that someone gives you some information about the procedure for obtaining a refund- I would suggest that the best way to get this would be to send your order details (order reference if you have it, full name, email address you gave us when you ordered) and give us as much information about the help and support you have requested here and by telephone/ email through Customer Support.

Send this information to

support@lativio.com

And we will be able to check order details, and additional information without revealing this on the forum.

This will mean that we can be more specific than we can be here, and can help you to make your way through the refund procedure with minimal trouble.

Hope this helps:)

Bubby
01-15-2007, 03:09 AM
Come on... I now have contacted customer support, BUT, they are not able to tell me if my refund will be met before i have sent the remaing products and empty bottles back. i mean, sending them back i have no problems with, if i know that my refund is met, but i do not know if they will meet it at all, i have a big problem with spending another 18£ to ship this baby back to england... :S it must simply be possible that you tell me if my request will be met or not, based on the background of this thread...

emma_permenda
01-15-2007, 03:46 AM
As has been explained to you through the ticketing system, Customer Support do not directly deal with the Refunds - we offer to support to those requesting one, but we do not have the final say.

Therefore it is impossible for us to comment on each individual request for a refund, with regards to the outcome of that request.

As I said in you ticket this morning, I can only say if you meet all the requirements of the Refund Policy you will be eligible for a refund - and this includes sending your products back via tracked shipping to the UK :o

Bubby
01-15-2007, 04:01 AM
Well, even so you do not have the final say - based on this thread - do i fit all the requirements or not?

emma_permenda
01-15-2007, 04:28 AM
I'm sorry Bubby, but as I've said I simply can't tell you whether or not you will be, or should be successful on the basis of this thread.

Once we are in receipt of the returned package from a customer seeking a refund, as long as all Refund criteria has been fulfilled, then a refund will be granted.

Bubby
01-15-2007, 03:04 PM
Hmmm ok, but can you at least tell me if the threads on this board count as customer service contact/asking for help? As this is the only criteria i doubt i would meet...

jade_permenda
01-17-2007, 07:16 AM
We would expect you to contact Customer Support directly to fulfil the criteria of the refund policy.

We always answer our emails and tickets as a priority, and as we can get complete information about your routine and offer detailed, personal support. :)

The forum is a useful tool for advice and varying opinions, but this does not usually mean that you have contacted Support for help and advice. :o

All that we ask is that you give us the opportunity to help you to get the gains you want.:o :sm16 :o

Bubby
01-17-2007, 08:26 AM
Even so ppl from customer service have adviced me in this thread, i will now contact customer service on order to get help and support... By the time that probably is over, it will be to late for me to get a refund - well see now, that actually really pisses me off!

jade_permenda
01-17-2007, 08:33 AM
Hi bubby, sorry you feel that way, but the forum is not the best place to ask Customer Support for advice, as I mentioned in my last post, we offer advice on the forum after all other support options have been covered.

The forum is a great place to get ideas and advice, but if you're having problems and not seeing the results you want from the program, we ask that you give us the opportunity to give you detailed advice on your specific routine directly.

The forum is more a place for you to get differing opinions and input from other users of the program, and not the best option to contact Lativio.

As a final note Bubby, check your PMs regularly, as there may be messages waiting for a response from you.