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dbfenwick
07-31-2007, 06:23 AM
I need to order some replacement long axis pieces for a SG extender, but need to know if they've been improved since I originally bought mine. The defective ones have the top threads stripped. It's as if the socket on the long axis is deeper than the rest of the pieces which prevents adequate engagement of the threaded studs of the added pieces. Between every other piece it takes about two turns to fully seat or disengage, but on the top of the long axis it was less than one.

This comes at a bad time as I was just starting to see results. Unfortunately my unit is out of warranty as I waited a few months before starting to use it as I was hoping to get rid of a yeast infection on my foreskin. Finally said to heck with it and started anyway.

dbf

Martyn_Permenda
08-10-2007, 09:40 AM
Hello,

I am sorry if you have experienced some "poor" spare parts in the past. All spare parts are provided by the manufacturer of the device and we do try to ensure that all parts are of the best quality.

You can order spare parts by going to: www.sizegenetics.com/store