Has anyone else had results this horrible?

[thamior_amakiir]

I've been using the device for a month and I started out at 6.75" fully erect. I ordered the Jes Extender through SizeGenetics and have been generally ignored. I have had slippage issues from day one, and that is when I started e-mailing and help tickets. They sent me here, where there is no one on staff to actually be of any help. Their payed consultants are incapable (hell there's a woman on staff for penis extension, I seriously doubt that she has any real life first hand experience with the device not to mention she's beyond unhelpful) and are very insistent that I am a complete dumbasss and need to pay them more for replacement parts. Within the first WEEK of use the foam comfort loop and the rubber comfort band were completely shredded, beyond repair and beyond general use. These are of coarse not covered by the warranty, why should a part of a whole product that costs over $300 be covered under a warranty within the first month of use?

I have contacted them every day about this. They want me to pay an additional $40-60 plus international shipping for more of the same parts that will obviously yield the same results. The only explanation I could get out of them was that I clearly have the traction set too high...so let me get this straight...you make a traction device out of material that can't take the first level of 900g of pressure? The band and the ring are shredded from being at the first advised level of traction! How the f*** am I supposed to go beyond that if it can't take being at level one for 20 minutes a day before I give up and sling it into a drawer in frustration?

After finally managing to keep the device on for a little over an hour I would either pop out of the device yet again, or be forced to remove it to return blood flow to the head of the penis. The only physically possible way to keep the device on is to the band clamped down as tight as physically possible, cutting off circulation. Anything even slightly less than a noose around the glans and it slides right off. Again, when I asked them about this they told me I must be doing something wrong if I'm only doing exactly what their instructions tell me and they once again sent me here where there has been no help, just one thread after another of blind raise and mindlessly long sig lines.

And of coarse one additional little side effect of this device has reared its head, or rather refused too...I have not been able to get a full erection in the past four days. It hasn't happened, period! I have actually tried! I can barely get a semi, and my full erect length (last time I was actually able to measure it) was only 6". An extension device that takes you from 6.75" to 6", now thats what I call results!

They also refuse to refund my money, a six moth money back guarentee and they refuse to refund my money after less than 30 days...is it just me or is this an apparently blatant lie? If I have 180 days to return a product if unsatisfied, and I can't even get the device to stay on longer than 20 minutes or so without extreme pain or it simply falls off than how long do I really have?

Has anyone else had results as horrible as these? Seriously, I have read other stories on here of how the device is a cheap piece of over priced trash so where are the rest of you out there who are sick of being ripped off after being made to feel inadequate?

[mobsteralt]

Looks like ur main problem is keepin the device on my man. I don't have the noose, but the comfort strap. If you've got the type with the comfort strap switch to velcro alternative, I always mention this to members who have issues with slippage simply because it works and holds well. If you have any questions on how to make a strap send me a message.

[thamior_amakiir]

my penis isn't made of velcro so I don't really see where that would help. I've seen your post and gotten a message about it, if I have any resistance at all I snap right out of it.

And like I said, slippage isn't even my biggest concern right now, The last time I measured my erection I went from being 6.75" starting erection length to 6". Thats a little to much to be off by in a single measurement. I also haven't had a full erection in four days, prior to this device I had very firm erections, I'm 21yrs old and I shouldn't be having these sort of issues already. Ever since this useless non refundable piece of trash I've lost nearly an inch to my length and have been rendered virtually impotent.

SizeGenetics is full of big fat :pinocchio:

[mobsteralt]

Wow, that's a hard blow moving backwards in length. This the first time I read bout anyone with problems as bad as yours. Hopefully one of the veterans here can analyze your problem and help you out. Seems like you won't be using your SG, but if you continue, I recommend you try out the velcro strap if you get the chance. Trust me, it'll hold.

[thamior_amakiir]

That's exactly what I'm saying, but all SG customer service wants to say is "go check our forums" and "follow the instruction" They're all mindless automated responses that have had zero to do with my problem. They just keep telling me to buy more replacement parts for $40+ and international shipping so I can have those shred to pieces in under a week too. I have informed them that I have suffered size loss and am now on day 5 of having no erectile function, but they absolutely refuse to refund my money. I apparently have to regress to 3" solid length after 6 months so I can qualify for a sympathy card and a "go fuck yourself, money back is a lie."

[metalman]

seems most of the people on here using the SG have had to do some type of modifying just to be able to keep it on & use it properly.i just do manual exercises but i think if you take the time to browse the forums you'll find what you need to make it work.most folks who figured them out seem to get good results.i've read quite a few complaints about the customer service & they don't seem very helpful.referring you to the forums isn't really helping.what if you didn't have access to a computer,then what?i don't think i would buy one but who knows.i've read enough about the pros & cons on here where i feel i know everything about them.still to spend the money & have parts keep breaking is a problem that should be fixed on their part if they want to make a reputable name for their product & company.as a consumer you need to research the pros & cons before you spend the money.give yourself some rest days.if you're not doing manual exercises give them a try while you read through the forums.they're free & they work.

[turtle]

PE or use of the SG does not cause shrinkage, period. One of two things happened here. Perhaps the original measurement was wrong. Given the size of the difference that is probably not likely, but it may explain some of the difference. The second option is more likely. From the exercise and use of the SG your penis is tired, and your current erection level is not the same as before, hence it is smaller. This effect tends to go away with time. I am guessing that this is the real cause of the difference. Also, erections are also a function of your mental state. I am guessing that your nervous feelings are also a contributing factor. My advice, take a one month break, and I am willing to bet that your erection level returns.
turtle

[thamior_amakiir]

how exactly does that explain a complete lack of any erections for nearly a week, even with deliberately attempting arousal? I'm 21yrs old, it doesn't really take that much effort on a regular basis! I get them at the dinner table for crying out loud. I measure the same way every time, the results were dramatically smaller. And why should I seek to spend more money to modify the device? Or worse yet over priced replacement parts that are guaranteed by experience not to function.

The customer service got pissed at me because I was overly frustrated by getting a friction burn from a busted dick clamp, and so they have notified me that they will be ignoring all future e-mails and such, as well as a general refusal to refund anything I've spent. They didn't actually answer any questions I asked, and refused to be of any help on any topic. So what I got for my $300 was basically a shredded foam ring, and stripped rubber ban, a website that still refuses to let me get past the ToS page, and a generally ignorant and very sensitive customer service group that are either ignorant or blatantly stupid. I was getting friction burns from a $300 device that wasn't working properly, how exactly did those peons expect me to respond when I lose feeling, length, and erectile function from a device that claims to add to all of these things with a 6 month money back guarantee if I am dissatisfied, which so far based on the testimony of everyone who has tried to get their money back, their guarantee is a bold faced lie.

[metalman]

i understand your frustration completely.i feel a reputable company should warranty their product & parts at least 90 days under normal usage.i'm sure they know about their breakage issues and hopefully are working on an improved SG.charging for replacement parts within 90 days is wrong.i read post after post about these parts breaking so we know it isn't a case of one or two people using them incorrectly.a lot of people don't get directions on how to use it or can't the dvd under the foam top.if you do modify it to make it comfortable & fit without coming off it probably voids their warranty or guarantee.

[thamior_amakiir]

i understand your frustration completely.i feel a reputable company should warranty their product & parts at least 90 days under normal usage.i'm sure they know about their breakage issues and hopefully are working on an improved SG.charging for replacement parts within 90 days is wrong.i read post after post about these parts breaking so we know it isn't a case of one or two people using them incorrectly.a lot of people don't get directions on how to use it or can't the dvd under the foam top.if you do modify it to make it comfortable & fit without coming off it probably voids their warranty or guarantee.


Thats just it though, I doubt the SG is as reputable as they claim. There are only two types of sites that I have found that mention SG or their associate. Type A is the mindless drone site, it sings the praises of SG and how marvelously wonderful it is. I have found the exact same review nearly verbatim on at least ten different sites. The other types are message boards to which SG has not yet deployed its mindless spam bots. Sites where people talk about how they got nothing from the device, it broke, and they refused to refund the price of the useless item.

What you've described is a "reputable" company, SG has not shown ANY qualities that I consider reputable. Their customer service is incompetent, their product is MASSIVELY faulty, and their promises are all lies. So far, SG has been quite a costly scam as I am in day 6 of the general inability to get a full erection. They are still ignoring my e-mails because "they're tired of going in circles" which means they're tired of pretending to answer questions I didn't ask while avoiding the questions I was actually asking. For instance, even though I asked them a grand total of five times "Why should I consider buying more replacement parts that are shredded useless in less than a week? Give me one good reason, just one!" And still they act like I was amidst pantomime. I got past insulted several exits ago, I'm into the land of betrayed and lawyer hunting...though with them being over seas I can only imagine what it would cost to fight an international corporate scum bag like that...

[scoobydooo]

damn I've been using the SG device and your posts are making me nervous. Why don't you try searching for "The Ring of Power" on this forum? Trust me, it helps with blood flow and costs under $10.00 to make. You won't regret it. Also, if you want more powerful erections, use the "PC Killer" routine, which can also be found on this forum.:thumbsup:

[thamior_amakiir]

You fail to understand what it is that Iposted, it isn't that my erections have become less potent, they've become non-existent! I haven't had an erection in the past week since using SG. Prior to even hearing of this device I would get a 6.75" fully hard erectiong with some pretty good firmness to it, now I can't get over 6" or even 45% of my normal level of erection strength. I am ony seriously hoping that my erection strength will return with time and that no permanent damage form this dick clamp has been rendered.

That also the other thing that I am getting BEYOND sick of. This device already cost oover $300, why do I have to spend so much more just to get the damn piece of crap to work? Why do I have to go out and by gauze, and wet suit amterial, and this that and the other thing for something that is claimed to be made out of high grade medical material? Everything they have claimed about their product thus far is a complete and utter lie. It isn't comfortable by any means, the dvice isn't strity, the materials used are crap, the customer service is belittling and ignorant, and the money back guarentee is completely bogus. I have tried to contact every site thtat bosts SG to tell them what I really think, they've all eithere ignored me or "past along my displeaseure to their CS department" which is basically blowing me off.

[anth1225]

In response to the beginning of your thread the question has anyone had results this horrible: it seems the answer is no.

Some statements made about losing 3 inches is pretty hard to believe. Really it's stretching credulity.

So if you had an average 5.5 BPEL then you would have a 2.5 which medically would make you have the condition known as micro penis.

As for your dispute with the company there are 2 sides to every story. Basically people here have responded trying to help and you're like a pit bull not willing to let go of your gripe in hopes of getting your money back.
This forum won't help for that.

If you feel you got screwed and can't get it taken care of to your satisfaction then you can try to make the best of the situation and get your unit fixed or forget it and do manual exercises.

If you are having serious medical problems then see a doctor. If I was as worried as you are I wouldn't waste time complaining here.

Anyhow, this thread is not being helpful for anyone at the moment.
If it does not turn productive I'm going to close it.

Also if you feel the need to berate me for this please think twice.

I'm just trying to do what is best for the forum.

Thanks,
anth

[thamior_amakiir]

Where did I even begin to state that I had lost 3"? I said I lost .75". All I'm doing is trying to find out who else got screwed over by this company.

The device is IRREPARABLE, replacement parts are INSANELY overpriced, and the customer service refuses to offer any real help other than "spend more money, and leave us alone." I have no medical coverage so a doctor is generally out of the question. And seriously, you're blaming me for being pissed that a company that promises a 6 month money back guarantee to any dissatisfied customer no questions asked is refusing to do so when the product breaks in less than two weeks? The product is broken, I can't access a website I payed an extra $100 for, and the customer service is telling me to go screw myself...why exactly would I not be ticked off that something that costs this much has to be modified for another $60 worth of various materials because its parts are so cheap? I've read through the suggestions, those that are practical I don't have any more money for. I took money out of my savings to risk on this thing because SO MANNY PEOPLE raved about how amazing it was and how great the customer service was, but it was all proven wrong in less than three days!

Customer Service won't answer my e-mails anymore, they recommended that I come here for help and that's what I've done. I've come here and voiced my complaints...why exactly is it that when I follow instructions I'm told to be silent?

[anth1225]

Ok I mis read the size difference.

I'm never said you should not be pissed off about your current situation. I said it's time to get over with because your prolonged rantings won't be tolerated any more.

It's simple. You can't get it resolved with the company and they got fed up with you.
You're not going to get it resolved here because no one here can help you.

You stated your complaint. That's fine. But if you came into my house and continued to complain whether legitmate or not, you'd be a drag to be around. I'd ask you to leave.

So now I'm asking you to be a beneficial member of this community and stop ragging so much. You can say it sucks, it doesn't work, they won't refund my money but your posts are long and drawn out tirades.
I'm asking you to change that, that's all.

[thamior_amakiir]

But thats the part that pisses me off the most...customer service refuses to help, refuses to refund my money, and sends me here where I can also get no help...I genuinly and sincerely hate being scammed.

And how is having a different point of view not beneficial? Isn't that the democratic way? Different view point be expressed. You have to be more than aware that boards like these are FLOODED with payed people asking stupid questions, then switching to another account to answer then switching back and saying "oh tha tworked now I have a monster sized cock." I've sifted through multiples of these and found them all generally useless...

I've tried gauze, I've tried wet suit material, nothing works...I either slip out after 3 mins or I can wear it for maybe 40mins max before the lack of blood is so severe that it is causing excruciating pain and I have to remove the device before it causes any permanent damage. I seriously doubt tha tI will EVER be able to wear this device voer night.

My main frustraion is that they are refusing to be responsible. They will not replace broken parts in the first week much less ever, they won't honor their money back guarantee unless I come on here and ask stupid questions that I already know the answer too. The customer service was completely unhelpful, they mostly just repeated the same asinine answers that didn't work the first time. If they would give me my money back I would be more than happy to leave but since they refuse this board is my only option because their bots occasionally drop by and spot people complaining (or one would hope).

[anth1225]

I never said not to have a difference of opinion.
I said stop ranting.
I also never said I didn't agree with your complaint. I said I don't like the ranting.

Uh, do you understand that the ranting stops now?

You can have a difference of opinion. You're position has been more than adequately stated and so has your frustration.

It's over now.

I think that's more than clear.

Say you're disagreements, stop your rants.

Be productive. Hint: "It never worked for me and customer no service was no help. Don't buy it."

Ok I hope you get it. Because I won't talk of this anymore.

Be productive even in disagreement but the angst is over.

anth

[thamior_amakiir]

Just as one last little note as to "why," When I first tried to contact them I was ignored. Three e-mails over a week's time and no responce, finally one night I snap and call them every name in the book, and that gets their attention. They suddenly start responding after I get nasty about it and that ends up being the only way to communicate with them. They would only respond when it was clear that I was still quite angry. So forgive me my style but I've basically been trained over the last month that it is the only way that gets results.

That and "play nice" has never been my style when it comes to con artists...

So any way back to the orignal topic... Is there anyone else who has had problems with the customer service/Jes Extendar/etc. and would like to band together to try to convince the company they need to honor their money back guarantees?

[turtle]

You know what always amazes me. There have been many people who have not had any problems with customer service, and there have been people who have had problems. There are certain people who are going to whine and complain no matter what. Perhaps your one of those. You always see injustice, and it is never your fault. Perhaps you have a legitimate complaint and did not receive good service. I don't know, I don't work for the company, and I didn't talk to you on the phone or net. I am a professional in the world of business, and I truly have trouble with the concept of "the customer is always right." I completely understand the theoretical logic of the concept, but the world is full of people who are basically a pain in the butt. My advice to you is to calm down. You are cruising for a heart attack or stroke, at least that it is what it seems from this thread. I have a feeling that you are going to be very offended by what I have said, and you are going to go into a rant, about your bad service. Think twice my friend, one more rant, and Anth will close this thread for good.
turtle

[thamior_amakiir]

I agree that the customer is not always right, but like I said before the product broke, caused physical damage to my penis, and I was generally ignored by the CS. They pretended to respond, but there answers were irrelevant.

It may surprise you to know that my blood pressure, cholesterol, and heart rate are either at or well below norm. I have a friend in medical assisting that spent the better part of her schooling using me as a practice dummy so I'm aware of what my regular is. I am not a normally stress filled angry person, my computer is worth over $1000 and the fact that it is still functioning should be its own testiment to my genreal control over my anger management. I loathe windows, but that is a whole other story.

I'm not exaggerating by much if at all in my little fits, but please understand that my "tirades" were after a month of, in the end, useless back and forth with a company that is refusing to keep its money back guarantee. I was told to come here with my questions and complaints, I was very specifically told by the cutomer service team that they were not going to help me any further and that the only thing I had left was this forum to voice any and all questions and complaints. So this I have done.

As I said, this past "rant" has been a basic release valve after being patronized, demeaned, and cast aside by a company after a month of headaches at both ends. My anger based stream line energy has depleated into a lesser line of angst and pissy-ness that doesn't really form words, just muddles to itself in a corner and curses the air.

As a side note, I have also been using ProSolution in combination with PE and SG. Which of coarse means no results from those either...promises broken all around I suppose. Guess I'll be sending off annual complaints to them just ot make sure that they have records that I'm not getting the promised reults, at least if I keep a stream line of e-mails on record I can show them that I haven't had any success with any of their products. *sigh* to bed now for I grow tired of being awake.

[anth1225]

This thread has run its course.